Find your product
Scan, recognise or search. However the customer arrives, the product opens.
- Scan the product’s QR code and open it straight away.
- Recognise the product through the camera.
- Pick the model by hand if the camera isn’t sure.
- Search by model or serial number.
Explore and use
Parts, setup, answers and fixes, all on the product in the customer’s hand.
- Tap any part to see what it is and what it does.
- Live component markers that stay on the real product in the app’s camera view, on selected products.
- Setup guide, one step at a time, with warnings, progress and resume.
- Ask by voice or text and get the answer on the product.
- Each answer opens the right thing: a guide, a fix flow or the camera view.
- Use and cleaning guides, including when to replace parts.Next
- Guided fixes when something goes wrong.
- Hand-off to the brand’s support with the problem and steps already tried.Next
- Repair help: manuals, spare-part prices and service centres.Next
AI you can trust
The AI speaks for the brand, so it only says what the brand has approved.
- Answers only from knowledge the brand has approved.
- Shows where each answer came from.
- Says “I’m not sure” and passes to support instead of guessing.
- Safety levels: risky repairs show approved steps only and point to a professional.
- Tested against a question set for each product before going live.
Beyond B Forge, for brands
Turn a manual into a published experience, with your team in control.
- Create a product and upload images and manuals.
- AI turns the manual into parts, steps, warnings and FAQs.
- Your team reviews and approves before anything goes live.
- The experience is generated for you: component markers, setup and troubleshooting.
- Publish by link and QR code.
- Versions with rollback.
- Set the AI’s tone, scope and when to hand off to a person.
- Team roles: Owner, Admin, Product Manager, Content Editor, Support, Viewer.Next
- Insights on what customers ask, where they get stuck and which features go unused.Next
Inside your app
Run Beyond B inside the app your customers already use.
- Open Beyond B inside your own brand app.Next
- Carry the signed-in customer over, with consent, so they don’t log in twice.Next
- Same content on QR, the Beyond B app and your app.Next
- Events sent back to your app, such as setup completed or support requested.Next
- Match your colours, fonts and logo.Later
- Native camera component markers in your own iOS and Android app.Later
Privacy and security
Built for brands that put customer trust first.
- Notice and consent before any personal data is collected.
- Customers can export or delete their data.
- Each brand’s data kept fully separate from every other brand’s.
- Encryption, access control with MFA, and audit logs.
- Designed for India’s DPDP rules.
- Single sign-on for large teams and SOC 2 readiness.Next
Reach
Meet customers in their language and on their phone.
- Hindi and regional languages, Tamil first.Next
- Share through WhatsApp.Next
- Works on iPhone, Android and desktop.
Optional add-ons
Switch on only what your brand needs.
- Warrantyproduct, motor and extended cover in one place.
- Warrantyproof of purchase, or activate as “pending proof”.
- Warrantyplain-language terms and a shareable certificate.
- Warrantyplan reminders and a My Products vault across brands.Next
- GS1 Digital Linkone QR for supply chain, checkout and home.Next
Coming later
Where Beyond B is heading, as products get smarter.
- Full voice assistant.Later
- 3D and AR guidance.Later
- Ownership transfer and installer QR scan.Later
- Spotting problems early and booking service.Later